Payments Policy

This Payments Policy explains how payments are processed for orders placed onΒ www.zevaraan.com. By shopping with us, you agree to the terms below.

1) Accepted Payment Methods

  • Credit/Debit Cards: Visa, MasterCard, RuPay, American Express, and other major cards supported by our payment gateway.
  • UPI: Supported apps include Google Pay, PhonePe, Paytm, and BHIM.
  • Net Banking: Available for most Indian banks.
  • Wallets: Paytm, PhonePe, Amazon Pay, and other wallet options (as enabled via our payment partners).
  • Cash on Delivery (COD): COD may be subject to a handling fee and restricted to eligible pin codes.
  • International Payments: [Currently not available / Enabled via card payments in supported currencies].

2) Payment Security

  • All transactions are processed through secure and PCI-DSS compliant payment gateways.
  • Zevaraan does not store your complete card details, CVV, or net banking credentials.
  • Data transmitted during checkout is encrypted using SSL technology to ensure your safety.

3) Order Confirmation

  • Your order is confirmed once we receive successful payment authorization from your bank/payment provider.
  • You will receive an order confirmation email/SMS with your order details.
  • If payment fails, the order will not be processed. Please retry or use an alternate method.

4) Failed/Declined Transactions

  • If money is deducted but the order isn’t confirmed, the amount is usually auto-refunded by your bank/payment provider within 5–7 business days.
  • If not received within that period, please contact your bank first and then email us at support@zevaraan.com with transaction details.

5) Cash on Delivery (COD)

  • [If available] COD is offered for select pin codes and may have a small handling fee.
  • Please provide accurate address and phone number. Repeated refusal of COD orders may lead to account restrictions.
  • COD orders are verified via call/SMS/email. Unverified COD orders may be cancelled.

6) Pricing & Taxes

  • All prices listed on the website are in INR and are inclusive of applicable taxes (GST), unless stated otherwise.
  • Shipping and handling charges (if applicable) are displayed separately during checkout.

7) Refunds

  • Refunds for cancelled/returned orders will be processed to the original payment method used at checkout, unless stated otherwise.
  • Refund initiation time: 3–7 business days post return approval or cancellation. Bank processing timelines may extend this further.
  • For COD orders (if applicable), refunds may be issued as store credit or via bank transfer after you share details.

8) Fraud Prevention

  • We reserve the right to request additional information or cancel orders flagged for high-risk or suspected fraudulent activity.
  • Misuse of payment instruments may lead to account suspension and/or legal action under applicable Indian laws.

9) Contact Us

For any questions regarding payments, refunds, or issues at checkout, please contact us:
πŸ“§ support@zevaraan.com

10) Policy Updates

Zevaraan may update this Payments Policy from time to time. Continued use of our website after updates means you accept the revised policy.